UPDATE:
The company is fabulous and sent me a new one that works!! I think they did a little tweaking and I’m a very happy customer! I really appreciate a business that actually cares about their customers being happy.
I’m so sad about this!! I was so happy when I took it out of the package. A few positive things before the reason I gave it three stars..
I love the monitor. Lots of options, a huge screen and the entire thing is so sleek and might I dare say, pretty, for a monitor. The camera works great, but the NOISE!! It makes the most annoying hum the entire time it’s on from the monitor! And before you ask, the monitor is not close to the camera or even in the same room, but it’s that terrible noise other monitors make if you are in the room with the camera... NON STOP. I don’t know about you, but when my kiddo is down for the count, all I want to do is relax. Can’t do that with the terrible humming. I’m not sure if I got a lemon or can even send it back since I’ve opened it, but I could only stand it for a day and had to get another kind. I had hopes for this one, but sadly, it didn’t prevail.
Update- I contacted customer service and still haven’t received a response, so that isn’t great either!
I want to love this. Great quality and amazing picture. I’ve had many others and specifically the DX-8 that is made very cheaply.
However unfortunately my wife and I agree that we have to return this item because the sound is terrible. Even with the volume at the max you can only hear if the baby yells or cries loudly. This might not be an issue for many but I think sound is more important than video and I like to hear her talk.
The customer service is amazing. I love this company.
This monitor is really easy to use out of the box, and the quality of both day and night time video is great. It’s perfect except for the temperature reader, which is sometimes correct but sometimes shows a wildly incorrect reading...for example 134 degrees. If this could be fixed, then I would recommend without hesitation.
This is an incrediable baby monitor! I like everything about this eufy SpaceView baby monitor! I’ve spent so much time looking for different options and this meets all of my needs! The set up was incrediably easy and the menu options is easy to use as well (took me 10 minutes to set up everything and the user’s manual was very clear).
I am also very impressed about its range (even comes with a wide-angle lens that captures the entrie room as you can see in my picture). The sound and the video quality were also excellent. This monitor has exceed my expectation and it is money well spent. I am very satisfied and highly recommend to all the new moms out there!
For years we have used the Infant Optics DXR-8 baby monitor. This was supposedly the best reviewed on on Amazon. Well, for us, it had horrible battery life and had nonstop interference where it would cut in and out. Needless to say, we had been looking for a while now for a replacement but other options had even worse reviews. Enter eufy. I'd bought a few Anker cables and chargers over the years and on the lightning deals page it said eufy had a sale specifically on the new baby monitor. Well, in case you didn't know, eufy is Anker's new home products brand. I've been happy with Anker's stuff so I figured at this sale price it was worth a shot. Well, don't let the small number of reviews stop you. This is HD, has a very long battery life, has zero interference, and a very accurate temperature gauge as well. The Infant Optics one was way off, by the way. So in summary, I've had it only a couple weeks but it sure is better than the bestselling, much more expensive Infant Optics model. Go with this model from eufy.
Feature Product
- See Up To 87% More: The large 5" 720p display shows a sharp picture with 10 times more detail than ordinary 240p-display baby monitors.
- Wide-Angle Lens Included: No need to purchase another lens. When your baby starts to walk and run around, just attach the extra lens to expand the view to 110°.
- Whole-Room Coverage: Pan the lens 330° to see corner-to corner and tilt 110° to see floor to ceiling.
- Instant Alerts: Get alerted immediately when your baby is crying, even when you're sleeping.
- Be Mobile: The 460ft-coverage area keeps you connected in real-time wherever you are in your home.
Description
SpaceView Baby Monitor
The Pioneering In-Home Baby Monitor with 5” LCD Display
See The Bigger Picture
Packed with 10 times more detail than standard 240p baby monitors, SpaceView’s large 5” HD resolution display shows a bright, crisp and clear picture. When the lights are out, night vision technology provides clear video so you can rest easily.
See Close, See Wide
Change the focus of your SpaceView camera—from a close up of your baby to an expansive view of the nursery—in an instant by attaching the included wide-angle lens.
Set and Forget
SpaceView pans 330° to see corner-to corner and tilts 110° to see from floor to ceiling, giving you a good angle of your baby wherever you place the camera.
Instant Noise Alerts
You’ll receive an alert on the monitor immediately if the ambient noise exceeds the limit you set.
Always By Your Baby’s Side
Built with two-way audio and a full 460 ft of coverage range, you can see and hear everything in real-time, even from your backyard.
Worry-Free Warranty
At eufy, we believe in our products. That's why we back them all with a 12-month warranty and provide friendly, easy-to-reach support.
FAQ and Troubleshooting
1. Is there a zoom feature?
You can zoom 1.5x to 2x times.
2. Why is Wi-Fi not supported?
A stable FHSS connection ensures real-time communication and monitoring of your baby, even if your home’s Internet connection is down
3. Why is the battery not user replaceable?
The 2900mAh battery is built-in is used to ensure a flatter, thinner, and more portable monitor.
4. How durable is the monitor’s built-in kickstand?
The kickstand is tested to withstand a minimum of 3000 operations.
6.Why is there a reserved microSD card slot?
It is reserved for future development and feature updates.
7. How many cameras can one monitor support?
Up to 4 cameras can be supported at once. (Split mode not supported).
This Eufy camera is much better than the Infant Optics DXR-8.
Problems with DXR-8
- Setup was easy, but picture quality was middling given the current state of technology, and the wireless signal was spotty.
- I live in an apartment building, and even 20 feet over in the next room without walls in between, the signal would fluctuate rapidly between 5 bars and 0 bars -- the video wouldn't noticeably cut out but the audio did (annoyingly) every time that happened.
- No VOX. If you want to know what's happening with the baby while you are sleeping, you need to leave the audio on. If you have a white noise machine in the baby's room, you're going to be listening to it too through the monitor.
Pros of the Eufy
- Video quality is significantly better than the Infant Optics, both in camera resolution and base unit screen quality.
- Just as easy to set up -- the base unit is pre-paired with the camera so you just turn it on and you're done.
- VOX support. The Eufy has an alarm feature that allows you to lower the volume on the base unit so you don't have to hear everything in the baby's room. When the noise level exceeds a user-adjustable setting, the base unit will beep like an alarm clock to get your attention.
Negatives of Eufy
- It would be nice if, instead of the VOX alarm (which is sort of annoying when you are sleeping), the VOX feature just activated the audio of the baby at a raised volume. The Eufy now triggers a beeping alarm to wake you up, but then you are going to want to listen to the baby. If it just went to listening to the baby at a high volume level, that's going to wake you up and get you to the end result you want.
- No good wall mount. The Eufy comes with a corner wall mount that you can place the camera on. However, the hook cut-out on the base of the camera is non-standard, so there's no straightforward way to hang it from the middle of the wall (not the corner). I contacted Eufy support and they are working on an additional wall mount piece to solve this problem (and indicated they would make it available free of charge to existing customers). But in the meantime, I found that using 2 pieces of Command Picture Hanging Strips on the base of the camera holds it just fine.
The monitor would be a 5 stars if it works as promised...but temperature is not accurate, alarms keep coming when nothing is happening, night vision is activated during the daylight, etc...Many failures in this monitor, image(when is working) is great and that's why I bought it....I called support and they send me a file that cant be downloaded to the device to remove bugs after that no response....
UPDATE...After couple attempts contacting customer service finally the right person answer my call and he immediately replaced my defective unit for a new one...Now I’m a happy customer and I hope the monitor keeps working as promised. There are a couple things that this monitor can be improved but is the best i tried ...and I tried all the TOP monitors and most expensive ones.
Pretty impressive eufy security spaceview baby monitor. Prior to purchasing this eufy spaceview monitor, I did a lot of research. I originally was considering the infant optics dxr-8 video monitor, based on all the reviews. After comparing the 2 models I decided to go with the eufy model, based on its modern and sleek view. (other products looked outdated). This monitor has been a great help to us. I can now see my grandkid's while they are sleeping and we are downstairs or even resting out on the back patio, or down by the pool. The set-up was easy and the instruction made it easy. Pairing this unit was also quick and simple. I knew the screen per the description was bigger than the Optics model, (5" Vs. 3.5") but I was amazed at what a difference it makes while viewing it. The quality of the picture with it's 720P resolution is fantastic. I can clearly see if my grandkids eyes are even open or closed when they are just laying there quietly. I was also pleasantly shocked with its night vision capability. (Some friends of mine had other models with night vision, but stated that it was blurry, not this one). The additional lens came free, which free is always a plus. The controls are easy to understand and operate. I am not a big manual reader guy, so I jumped right in and started to play. The camera can pan 330 Degrees and tilt 110 degrees, so I was able to easily cover the room from where it was set up. The 5 levels of smart volume alerts was also a nice feature. I was also concerned with the battery life as I wanted to be able to bring the monitor with me as needed and not have to worry about carrying the cord around and finding an outlet. When reading reviews on other products I noticed this was a concern. No issues with this model, the battery life is great. I am glad I purchased this model and would recommend it to others, it is a great product.
My husband and I ordered the Eufy baby monitor since we are very familiar with and love Anker (Eufy subsidiary) products. We also researched the video quality of other monitors, less and more expensive, and found the Eufy one to be the best.
The first monitor we received, the camera and monitor did not pair, so we contacted Eufy directly. They immediately shipped out a new monitor and emailed a label to send the non-working one back to them so they can diagnose the issue. We got the new one within 3 days. Their customer service representatives are super friendly and excellent!
When we had a chance to see the monitor in action, we were just blown away by how easy it is to operate and how amazing the video quality is. While other monitors have a resolution of 240p the Eufy monitor has a resolution of 720p on a beautiful 5" screen! I have attached some pics to this review.
The very bright pics are full light, the black and white are in the dark with night vision mode on and the kind of dim/purple tint is a little light without night vision mode on.
You literally take it out of the box, plug in the camera, charge the monitor and turn it on...that's it!
Other features include a temperature gauge, pan/tilt/zoom ability, wide angle lens included, two way microphone, comes with a little corner shelf that the camera sits on that is easily mounted.
I definitley recommend this monitor! The price may be on the higher end but rest assured you will get all the desired features in an easy to use, crisp picture quality monitor and peace of mind that you can clearly see your little one in any area of the room day or night.
Note: I have not been paid and/or compensated in any way to write this review. I paid for the monitor and had an amazing experience with their customer service and love the product.
I'm currently on my second one as of this review. The first one, the speaker did not function at all. The current one, the thermostat is broken and is stuck at 52F. I could return my current one but it's not really worth the hassle. Everything else seems to work quite well. Picture quality is great and the other features (that work) are great as well. Would be a 5 star review if I didn't experience back to back issues with the product.
UPDATE: The manufacturer sent me a replacement unit and the only complaint I have is the output of the mic on the new unit is noticeably lower than my last unit. Changed review from 3 stars to 4 stars (would have been 3.5 but that's not an option) because of the great customer service, but still be mindful that I haven't received a unit where all features work to the best of their ability.
